simiworld App Privacy Policy

Effective Date:12.15.2024

Thank you for using the simiworld app (hereinafter referred to as "the App"). We value your privacy and have created this Privacy Policy to explain how we collect, use, store, and protect your personal information. Please read this policy carefully before using the App.

1. Information Collection

We may collect your information in various ways, including:

1.1 Personal Information

When you register an account or use certain features of the App (such as chatting, posting comments, etc.), we may ask you to provide certain personal information, including but not limited to:

- Name

- Email address

- Phone number

- Username and password

- Profile picture (optional)

1.2 Usage Data

We automatically collect certain information about your use of the App, including:

- The pages or features you visit

- Usage times and duration

- Device type (e.g., phone, tablet, or computer)

- Operating system version

- Unique device identifiers (such as UDID)

- Your IP address

1.3 Location Information

If you allow it, we may collect your location information while you use the App to provide more personalized services and content.

2. Use of Information

The information we collect will be used for the following purposes:

- Service Provision: To provide the features and services of the App, ensuring your account operates smoothly.

- Service Improvement: To optimize the App's performance and user experience by analyzing user behavior and feedback.

- Customer Support: To address your inquiries, issues, and requests, providing technical support.

- Communication: To communicate with you via email, in-app notifications, or SMS, sending updates, promotional information, and other important notifications.

- Security: To monitor and prevent potential fraud, ensuring the security and stability of the App.

3. Information Sharing and Disclosure

We are committed to not selling or renting your personal information to third parties. We may share your information in the following circumstances:

3.1 Third-Party Service Providers

We may partner with third-party service providers to help us provide services (such as payment processing, data analysis, marketing, etc.). These service providers will have access to your personal information only to the extent necessary to provide services to us and are obligated to protect your privacy.

3.2 Legal Requirements

We may disclose your information in compliance with legal obligations, court orders, governmental requests, or other legal processes.

3.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to the relevant parties. In such cases, we will ensure that your information is protected.

4. Information Storage and Security

We will take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

- Using encryption technology to protect sensitive information (such as passwords).

- Regularly reviewing information collection, storage, and processing practices to ensure the security of personal information.

Please note that although we take appropriate security measures, no network transmission is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

5.1 Right to Access

You have the right to request confirmation of whether we are processing your personal information and to obtain a copy of that information.

5.2 Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal information.

5.3 Right to Erasure

You have the right to request the deletion of your personal information in certain circumstances, such as when your information is no longer necessary for the purposes for which it was collected.

5.4 Right to Restrict Processing

You have the right to request that we limit the processing of your personal information in certain situations.

5.5 Right to Data Portability

You have the right to receive a copy of the personal information you provided to us and to transfer it to another data controller.

To exercise these rights, please contact us using the information provided below.

6. Children's Privacy

Our services are not directed at children under the age of 16. If you are a minor, please obtain the consent of your parent or guardian before using the App. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete that information promptly.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will post any updates on this page and notify you of significant changes. Please check this policy regularly to stay informed about our privacy practices.

8. Contact Us

If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at:

- Company:NEXTAURA TECHNOLOGY COMPANY LIMITED

- Email: cb@nextaura-tech.hk

Thank you for using the simiworld app! We are dedicated to providing you with high-quality service.